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Root Cause Analysis
Identify root causes using 5 Whys and Fishbone diagram methodologies
MBA Graduate Guide
Problem Statement
Clearly define the problem you want to analyze
5 Whys
Fishbone
Action Plan
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5 Whys Analysis
Ask "why" five times to drill down to the root cause
Why #1
Why #2
Why #3
Why #4
Why #5
Root Cause Identification
Based on your 5 Whys analysis, what is the root cause?